Terms & ConditionsOlymp Casino
1. GENERAL
1.1. By visiting and/or using any section of the Olymp.casino website (hereinafter referred to as the “Website”), as well as by creating an account at this Website you agree to be bound by: the rules and regulations of the Website, its privacy policy, the rules of each game, all the terms of placement and distribution of advertising at the Website, special offers and bonuses running at the Website at any time. The list of the above-mentioned rules and regulations is hereinafter referred to as the “Terms of Use”. Please read the Terms of Use carefully before accepting them. If you do not agree with these terms do not create an account, and do not use and/or continue to use the Website. Your access to and use of the Website is subject to your acceptance and full compliance with these terms. These Terms of Use come into effect on 5 of July 2021.
1.2. By visiting and/or using any section of the Olymp.casino website (hereinafter referred to as the “Website”), as well as opening an account on this Website, you agree to be bound by: the rules and regulations of the Website, its Privacy Policy, the rules of each game, all conditions for placing and distributing advertising on the Website, special offers and bonuses on the Website at any time. Your access to and use of the Website is conditioned on your full acceptance of and will be bound by these terms and conditions. These Terms of Use are effective June 5, 2021.
1.2. By visiting and/or using any section of the Olymp.casino website (hereinafter referred to as the “Website”), as well as opening an account on this Website, you agree to be bound by: the rules and regulations of the Website, its Privacy Policy, the rules of each game, all conditions for placing and distributing advertising on the Website, special offers and bonuses on the Website at any time. Your access to and use of the Website is conditioned on your full acceptance of and will be bound by these terms and conditions. These Terms of Use are effective June 5, 2021.
2. CHANGES TO THE TERMS OF USE
2.1. The company reserves the right to change, modify or update any portion of the Terms of Use for a number of reasons including commercial reasons, legal purposes (to comply with new laws and/or regulations), or customer service reasons. The updates of the Terms of Use, as well as the dates on which they come into effect are available at the Website. We will notify you on changes, additions or updates to the Terms of Use by posting them directly at the Website in their most current revision. A player is entirely responsible for comprehending all the current Terms of Use. We encourage players to check these updates regularly. The Company has the right, without prior warning and at its own convenience to make changes in the operating system of the Website, as well as in the terms of service, or in the software. Additionally, according to existing legislation, the Company has the right to make changes to the requirements for the Website’s access or the use of its services.
2.2. If you do not agree with the said changes, you may cease using the Website and/or delete your account by complying with paragraph 15 of these Terms of Use. Further use of any particular part of the Website after any changes to these Terms of Use will be automatically considered as your acceptance of such changes to the Terms of Use.
2.2. If you do not agree with the said changes, you may cease using the Website and/or delete your account by complying with paragraph 15 of these Terms of Use. Further use of any particular part of the Website after any changes to these Terms of Use will be automatically considered as your acceptance of such changes to the Terms of Use.
3. LEGAL REGULATIONS
3.1. If you are under 18 years of age or you have not reached the age legally allowed to participate in gambling under the law of a jurisdiction that applies to you (“the Relevant Age”), you do not have the right to use the services provided by the Website. By using the services of the Website, a person younger than the Relevant Age violates the Terms of Use of the Website. We have the right at any time to request documented evidence of your age to ensure that persons who have not reached the Relevant Age as determined by the laws of the country where they live, do not use the services provided by the Website. The company has all legal grounds to delete your account and/or to refuse service if no evidence of legal age is available or the Company suspects that a person under the legal age is using the Website.
3.2. Online gambling may be prohibited by law in some jurisdictions. In such case you understand and accept the fact that the Company never and under no circumstances gives you legal advice and/or guarantee the legality of using the services offered by the Website. It is important to remember that the Company does not declare the legality of using the services of the Website in accordance with the acts and regulations of your jurisdiction. You use the Website by your personal choice and at your sole discretion, and you undertake the responsibility to determine whether the use of the services offered by the Website is legal under the laws and regulations of jurisdiction that apply to you.
3.3. The Company has no intentions to provide you with services that do not comply with the laws and regulations of your jurisdiction. You hereby represent, warrant, and agree to ensure that your use of the services offered by the Website complies with applicable laws and regulations of your jurisdiction. The Company shall not be responsible for any illegal or unauthorized use of the services offered by the Websites.
3.4. You are solely responsible for all taxes and fees on any winnings paid to you as a result of the use of the services offered by the Website. You are responsible for reporting your winnings and losses to the relevant authorities if they are subject to taxation by your local tax, legislative or other authorities.
3.2. Online gambling may be prohibited by law in some jurisdictions. In such case you understand and accept the fact that the Company never and under no circumstances gives you legal advice and/or guarantee the legality of using the services offered by the Website. It is important to remember that the Company does not declare the legality of using the services of the Website in accordance with the acts and regulations of your jurisdiction. You use the Website by your personal choice and at your sole discretion, and you undertake the responsibility to determine whether the use of the services offered by the Website is legal under the laws and regulations of jurisdiction that apply to you.
3.3. The Company has no intentions to provide you with services that do not comply with the laws and regulations of your jurisdiction. You hereby represent, warrant, and agree to ensure that your use of the services offered by the Website complies with applicable laws and regulations of your jurisdiction. The Company shall not be responsible for any illegal or unauthorized use of the services offered by the Websites.
3.4. You are solely responsible for all taxes and fees on any winnings paid to you as a result of the use of the services offered by the Website. You are responsible for reporting your winnings and losses to the relevant authorities if they are subject to taxation by your local tax, legislative or other authorities.
4. CREATING AN ACCOUNT
4.1. In order to be able to use the services of the Website, you have to create an account (hereinafter referred to as “Profile”). To do so, enter your email address or phone number, and password which will be used in the future to log into the system, as well as to provide some private information (your date of birth, name and phone number).
4.2. When you register at the Website you agree to provide accurate, complete and true private information. You are required to inform us about any changes in your private information. Nonfulfillment of this requirement may result in limitations, failure to perform transactions (winnings, bonuses) and/or termination of your Profile.
4.3. To verify your private information the Company reserves the right to request documents of identification. The Company has the right to suspend your Profile until the required documents are provided to us, and/or terminate your account in full if you fail to provide the Company with the requested documentation.
4.4. If you have any questions or problems related to the registration or changing of the private details, contact the online customer support.
4.5. Under these Terms of Use you may create only one account at the Website. Only one account is allowed per a player, household, IP address, postal address, computer or other device. All other accounts registered by you at the Website shall be “Duplicate Accounts”. The Company reserves the right to delete Duplicate Accounts.
4.6. The Casino does not accept requests to refund any money and/or initial deposits from the duplicate game account, if opened intentionally with the purpose of receiving bonuses and/or other promotional offers from the Casino or to refund the initial deposit placed by the Player. Further, if the Casino determines that the duplicate game account was created with the intention to defraud the Casino the initial deposit will not be refunded to the Player.
4.7. When registering at the Website, Users agree to send messages and agree to receive SMS, email newsletters and other forms of advertising notifications. The website uses information about the players in order to notify on promotional materials. We respect the privacy of our customers. If players do not want to receive promotional materials, they can opt out of SMS and email newsletters at any time by contacting the operator.
4.2. When you register at the Website you agree to provide accurate, complete and true private information. You are required to inform us about any changes in your private information. Nonfulfillment of this requirement may result in limitations, failure to perform transactions (winnings, bonuses) and/or termination of your Profile.
4.3. To verify your private information the Company reserves the right to request documents of identification. The Company has the right to suspend your Profile until the required documents are provided to us, and/or terminate your account in full if you fail to provide the Company with the requested documentation.
4.4. If you have any questions or problems related to the registration or changing of the private details, contact the online customer support.
4.5. Under these Terms of Use you may create only one account at the Website. Only one account is allowed per a player, household, IP address, postal address, computer or other device. All other accounts registered by you at the Website shall be “Duplicate Accounts”. The Company reserves the right to delete Duplicate Accounts.
4.6. The Casino does not accept requests to refund any money and/or initial deposits from the duplicate game account, if opened intentionally with the purpose of receiving bonuses and/or other promotional offers from the Casino or to refund the initial deposit placed by the Player. Further, if the Casino determines that the duplicate game account was created with the intention to defraud the Casino the initial deposit will not be refunded to the Player.
4.7. When registering at the Website, Users agree to send messages and agree to receive SMS, email newsletters and other forms of advertising notifications. The website uses information about the players in order to notify on promotional materials. We respect the privacy of our customers. If players do not want to receive promotional materials, they can opt out of SMS and email newsletters at any time by contacting the operator.
5. VERIFICATION OF YOUR IDENTITY
5.1. Considering the rights given to you for using all the services of the Website you guarantee, warrant and agree to the following:
5.1.1. You are the lawful owner of all funds deposited to the Profile. All information provided by you during the registration process or during the use of the Website services, as well as within all transactions that require money depositing, is accurate, relevant and completely matches the name(s) on the credit and/or debit cards and other payment accounts used to deposit or withdraw funds from your Profile.
5.1.2. You are fully aware of the risks of losing money during the use of the services provided by the Website and you are responsible for such losses. You agree that the use of the Website services is at your sole discretion, at your personal decision, and at your own risk. You may not submit any claims in relation to your losses to the Company.
5.1.3. You fully understand the procedure, methods of providing the services and rules of the games offered by the Website. You realize that you are responsible for providing the correct details of bets and games. You will not commit any acts that may cause any damage to the Company and its reputation.
5.2. By accepting these Terms of Use you hereby authorize us to perform, at our sole discretion, occasional checks upon request of the third parties (including regulatory authorities) and/or to verify your identity, contact details (hereinafter referred to as the “Security check”).
5.3. During such Checks the Company may restrict you from withdrawing funds from your account.
5.4. Providing incomplete, false, inaccurate and/or misleading information is considered as a breach of contract. In this case at our sole discretion, in addition to any other actions, we reserve the right to terminate the Profile immediately and/or to ban you from further using the services of the Website
5.5. Politically Exposed Persons (PEP). The Company is required to make provision, on a risk-sensitive basis, to respond to any attempt to gamble by any qualifying Politically Exposed Persons, i.e. any person holding significant public office (or who has held it at any time in the preceding year), having access to public funds or in a position of influence. PEPs include the readily identifiable family and associates of such persons. A risk-based approach should be applied based on the value and scale of gambling and the location of such a client.
5.1.1. You are the lawful owner of all funds deposited to the Profile. All information provided by you during the registration process or during the use of the Website services, as well as within all transactions that require money depositing, is accurate, relevant and completely matches the name(s) on the credit and/or debit cards and other payment accounts used to deposit or withdraw funds from your Profile.
5.1.2. You are fully aware of the risks of losing money during the use of the services provided by the Website and you are responsible for such losses. You agree that the use of the Website services is at your sole discretion, at your personal decision, and at your own risk. You may not submit any claims in relation to your losses to the Company.
5.1.3. You fully understand the procedure, methods of providing the services and rules of the games offered by the Website. You realize that you are responsible for providing the correct details of bets and games. You will not commit any acts that may cause any damage to the Company and its reputation.
5.2. By accepting these Terms of Use you hereby authorize us to perform, at our sole discretion, occasional checks upon request of the third parties (including regulatory authorities) and/or to verify your identity, contact details (hereinafter referred to as the “Security check”).
5.3. During such Checks the Company may restrict you from withdrawing funds from your account.
5.4. Providing incomplete, false, inaccurate and/or misleading information is considered as a breach of contract. In this case at our sole discretion, in addition to any other actions, we reserve the right to terminate the Profile immediately and/or to ban you from further using the services of the Website
5.5. Politically Exposed Persons (PEP). The Company is required to make provision, on a risk-sensitive basis, to respond to any attempt to gamble by any qualifying Politically Exposed Persons, i.e. any person holding significant public office (or who has held it at any time in the preceding year), having access to public funds or in a position of influence. PEPs include the readily identifiable family and associates of such persons. A risk-based approach should be applied based on the value and scale of gambling and the location of such a client.
6. SECURITY, PASSWORD AND USERNAME
6.1. You shall not disclose (whether deliberately or accidentally) your username and password to anyone else. If you have forgotten the Profile’s details, it is possible to recover the password by clicking on the “Forgot password” link located below the system login window.
6.2. You are completely responsible for keeping the password from the Profile confidential, and for all activities and transactions made under your Personal Account. Additionally, you are liable for all losses on your Personal Account caused by the third parties’ actions.
6.3. You agree to notify the Company within the shortest possible time on any breach of security that you become aware of and/or on unauthorized access to your Profile. You agree to provide evidence of such unauthorized access upon the request of the Company. In all cases, the Company is not liable for any losses incurred by you as a result of misuse of your personal information, such as username and password by other persons, or unauthorized access to your Profile, regardless of the circumstances, either with or without your knowledge.
6.2. You are completely responsible for keeping the password from the Profile confidential, and for all activities and transactions made under your Personal Account. Additionally, you are liable for all losses on your Personal Account caused by the third parties’ actions.
6.3. You agree to notify the Company within the shortest possible time on any breach of security that you become aware of and/or on unauthorized access to your Profile. You agree to provide evidence of such unauthorized access upon the request of the Company. In all cases, the Company is not liable for any losses incurred by you as a result of misuse of your personal information, such as username and password by other persons, or unauthorized access to your Profile, regardless of the circumstances, either with or without your knowledge.
7. GAME RULES AND PLACING BETS AT THE WEBSITE
7.1. It is your responsibility to ensure that the details of the transaction that you make are correct before placing and confirming the bet during the game.
7.2. Your withdrawal transaction history can be accessed by clicking on the “Request Withdrawal” link at the Website.
7.3. The Company reserves the right to refuse the whole or part of any transaction requested by you through the Website at its sole discretion if you have violated the Terms of Use. No transaction can be considered accepted until you receive the confirmation from us that the transaction has been completed successfully. If you have not received confirmation that your transaction has been accepted, you should contact our customer support.
7.4 The bookmaker reserves the right to introduce and remove restrictions of any nature for any bettor (player, client) and/or group of bettors (players, clients) without additional notification and any explanation of the reasons for such restrictions.
7.2. Your withdrawal transaction history can be accessed by clicking on the “Request Withdrawal” link at the Website.
7.3. The Company reserves the right to refuse the whole or part of any transaction requested by you through the Website at its sole discretion if you have violated the Terms of Use. No transaction can be considered accepted until you receive the confirmation from us that the transaction has been completed successfully. If you have not received confirmation that your transaction has been accepted, you should contact our customer support.
7.4 The bookmaker reserves the right to introduce and remove restrictions of any nature for any bettor (player, client) and/or group of bettors (players, clients) without additional notification and any explanation of the reasons for such restrictions.
8. DEPOSITS AND WITHDRAWALS FROM THE ACCOUNT
8.1. To be able to gamble at the Website you shall deposit a certain amount of money to the Profile.
8.2. You guarantee to the Company that:
8.2.1. money that you have deposited to your account is not derived from any activity which is prohibited and/or criminal and/or illegal;
8.2.2. that all deposited money is owned by you and no third party has the right to claim that money.
8.3. You may deposit money only from an account/system and/or credit cards registered in your own name, as the Company does not accept deposits from any third parties (i.e. of relatives, friends, spouses and/or partners). If our security check shows the violation of this requirement, the entire amount of the winnings is forfeited and returned to us.
8.4. If a bank transfer is requested to return money to the lawful owner, all expenses and bank fees shall be borne by the recipient.
8.5. The Company reserves the right to use third parties and/or financial institutions to process electronic payments, but only if regulations of such organizations and/or financial institutions do not conflict with the regulations of these Terms of Use. You automatically give your consent to be bound by such regulations.
8.6. Due to the nature of the service no refunds will be issued. You agree not to reject any transactions made by you, not to make any charge-backs or reversals, not to cancel any deposits into your Profile.
8.7. In the event of suspicious or fraud payment, including the use of stolen or lost credit cards and/or any other fraudulent activity (including charge-backs and reversals of payments), we have the right to block your account, reverse any made pay-outs or winnings. We are entitled to report any fraud payment or illegal activities to the relevant authorities and/or law enforcement organizations (including credit reference agencies). We have the right to use debt collection agencies to recover payments. The Company is not responsible for any unauthorized use of credit cards, regardless of the fact that the credit card was reported stolen.
8.8. The Company has the right at any time to apply any positive balance in your account against the amount that you must pay to the Company as a debt, including the re-settled bets or wagers pursuant to paragraphs 4.5 (“Duplicate Accounts”), 12 (“Fraud, cheating, collusion and criminal activity”).
8.9.You have the right to send a request to withdraw funds from your account at any time provided that:
8.9.1. all payments made to your account have been verified and confirmed as cleared, none of the payments has been charged-back or reversed;
8.9.2. all verification actions described in paragraph 5 were properly completed.
8.10. When you request a funds withdrawal you should take into consideration the following:
8.10.1. your profile shall be filled out in full with the necessary information;
8.10.2. In accordance with the minimum deposit of the payment system, a minimum deposit has been made to your account.
8.10.3. if the amount of requested withdrawal exceeds one thousand US Dollars (or in cases requiring the check), the identification procedure should be performed by sending us a copy or a digital photo of the identification document (page with a photo), such as a passport, ID card, or any other additional document that can verify your identity. Also Company can request proof of payment and pictures of you with all documents listed
8.10.4 To withdraw funds, you must complete the standard turnover of funds, which is equal to x1 of your deposit amount. Otherwise, the Client's withdrawal may be denied;
8.10.5. existing limits on payments depending on your status:
Regular player: 5 600 000 tenge
8.10.6. You in turn agree with the funds withdrawal schedule. Payments are made round the clock, from several minutes to 72 hours from the moment of making withdrawal request. The Company is not responsible for payment processing delays after the request was processed by our Managers.
8.11. The Company may charge a fee in the amount of the Company’s expenses for withdrawal of the money that has not been used for gaming.
8.2. You guarantee to the Company that:
8.2.1. money that you have deposited to your account is not derived from any activity which is prohibited and/or criminal and/or illegal;
8.2.2. that all deposited money is owned by you and no third party has the right to claim that money.
8.3. You may deposit money only from an account/system and/or credit cards registered in your own name, as the Company does not accept deposits from any third parties (i.e. of relatives, friends, spouses and/or partners). If our security check shows the violation of this requirement, the entire amount of the winnings is forfeited and returned to us.
8.4. If a bank transfer is requested to return money to the lawful owner, all expenses and bank fees shall be borne by the recipient.
8.5. The Company reserves the right to use third parties and/or financial institutions to process electronic payments, but only if regulations of such organizations and/or financial institutions do not conflict with the regulations of these Terms of Use. You automatically give your consent to be bound by such regulations.
8.6. Due to the nature of the service no refunds will be issued. You agree not to reject any transactions made by you, not to make any charge-backs or reversals, not to cancel any deposits into your Profile.
8.7. In the event of suspicious or fraud payment, including the use of stolen or lost credit cards and/or any other fraudulent activity (including charge-backs and reversals of payments), we have the right to block your account, reverse any made pay-outs or winnings. We are entitled to report any fraud payment or illegal activities to the relevant authorities and/or law enforcement organizations (including credit reference agencies). We have the right to use debt collection agencies to recover payments. The Company is not responsible for any unauthorized use of credit cards, regardless of the fact that the credit card was reported stolen.
8.8. The Company has the right at any time to apply any positive balance in your account against the amount that you must pay to the Company as a debt, including the re-settled bets or wagers pursuant to paragraphs 4.5 (“Duplicate Accounts”), 12 (“Fraud, cheating, collusion and criminal activity”).
8.9.You have the right to send a request to withdraw funds from your account at any time provided that:
8.9.1. all payments made to your account have been verified and confirmed as cleared, none of the payments has been charged-back or reversed;
8.9.2. all verification actions described in paragraph 5 were properly completed.
8.10. When you request a funds withdrawal you should take into consideration the following:
8.10.1. your profile shall be filled out in full with the necessary information;
8.10.2. In accordance with the minimum deposit of the payment system, a minimum deposit has been made to your account.
8.10.3. if the amount of requested withdrawal exceeds one thousand US Dollars (or in cases requiring the check), the identification procedure should be performed by sending us a copy or a digital photo of the identification document (page with a photo), such as a passport, ID card, or any other additional document that can verify your identity. Also Company can request proof of payment and pictures of you with all documents listed
8.10.4 To withdraw funds, you must complete the standard turnover of funds, which is equal to x1 of your deposit amount. Otherwise, the Client's withdrawal may be denied;
8.10.5. existing limits on payments depending on your status:
Regular player: 5 600 000 tenge
8.10.6. You in turn agree with the funds withdrawal schedule. Payments are made round the clock, from several minutes to 72 hours from the moment of making withdrawal request. The Company is not responsible for payment processing delays after the request was processed by our Managers.
8.11. The Company may charge a fee in the amount of the Company’s expenses for withdrawal of the money that has not been used for gaming.
9. WAGERING
9.1. Wagering is an amount of bets a player has to place in order to withdraw bonus money.
9.2. The wagering on the deposit is - the amount of bets that a player needs to make to be able to receive money later. Wagering x1.5 on the deposit is applied in the olymp.casino casino (in the case of sports betting, the minimum odds for wagering a deposit is 1.5).
9.2. The wagering on the deposit is - the amount of bets that a player needs to make to be able to receive money later. Wagering x1.5 on the deposit is applied in the olymp.casino casino (in the case of sports betting, the minimum odds for wagering a deposit is 1.5).
10. INSTANT CASHBACK
10.1. If you play on olymp.casino/casino, you will never suffer irreversible damages. Our players are guaranteed against any loss with an Instant Cashback option.
10.2. Cashback provides compensation in the amount of 1% of wagered money. In order to activate instant cashback you need to complete 100 spins. Players can transfer funds by themselves by clicking on the Instant Cashback feature in Profile.
10.3. Cashback applies only to the “Slots” game category.
10.4. Promotion can be canceled by the Company anytime without further notice. The percentage of Instant Cashback can be modified anytime.
10.2. Cashback provides compensation in the amount of 1% of wagered money. In order to activate instant cashback you need to complete 100 spins. Players can transfer funds by themselves by clicking on the Instant Cashback feature in Profile.
10.3. Cashback applies only to the “Slots” game category.
10.4. Promotion can be canceled by the Company anytime without further notice. The percentage of Instant Cashback can be modified anytime.
11. FREE SPINS
11.1. A free spin means you can spin the reels of a slot without paying any money. The number of free spins you get is determined by the casino administration. This bonus can only be claimed once, by new registered players who do not have existing accounts at vavada.com. Free spins are credited for the minimal bet regardless of the currency used. You do not have to make a deposit to claim these free spins.
11.2. Free spins win is credited to the bonus account. To enable this account, you have to activate it on the ‘Bonuses’ tab. All wins from the free spins must be wagered. Wagering amount is set by the Company. Wagering is available in any slot game. After fulfilling all the wagering requirements, you may cash out the money you have gotten from the free spins. If any rules are violated, or the amount is not wagered completely, bonus winnings will be annulled.
11.2. Free spins win is credited to the bonus account. To enable this account, you have to activate it on the ‘Bonuses’ tab. All wins from the free spins must be wagered. Wagering amount is set by the Company. Wagering is available in any slot game. After fulfilling all the wagering requirements, you may cash out the money you have gotten from the free spins. If any rules are violated, or the amount is not wagered completely, bonus winnings will be annulled.
12. FRAUD, CHEATING, COLLUSION AND CRIMINAL ACTIVITY
12.1. he following activities are forbidden and constitute a material breach of the Terms of Use:
12.1.1. disclosure of information to the third parties;
12.1.2. use of automated players (“bots”), errors in the software, harmful software, illegal or fraudulent activity;
12.1.3. fraud, as well as use of stolen or otherwise illegally obtained details of credit cards to make a deposit to the Personal Account;
12.1.4. participation in any illegal activity, including money-laundering activities or criminal activity;
12.1.5. collusion or collusion attempt and/or intent to participate directly or indirectly in collusion with other players during the game at the Website.
12.2. We have the right to suspend, cancel or void any winnings and payouts received from us if we suspect that you abuse them;
12.3. The Company will take all necessary measures to determine the participants of collusions. The Company is not responsible for any loss or damage caused to you by other players as a result of collusion, fraud or other illegal activities. The Company acts at its sole discretion in relation to such incidents.
12.4. If you suspect a player is performing fraudulent activities or participates in collusion you are required to report it immediately by contacting our customer support.
12.5. The Company has the right at any time without prior notice to refuse access to the Website, to suspend access to the Profile if we suspect fraudulent activity. We have no obligation to return or compensate you for the funds deposited to your account at that time. We may report to the proper authorities and you are under obligation to cooperate with the Company in the investigation process.
12.6. You are prohibited to use the services and/or software for fraudulent activity or illegal transactions (including money laundering) according to the laws and regulations of your jurisdiction. The Company has the right to suspend or block the Profile and Duplicate Accounts and withdraw funds. In this situation you shall not make any claims against the Company.
12.1.1. disclosure of information to the third parties;
12.1.2. use of automated players (“bots”), errors in the software, harmful software, illegal or fraudulent activity;
12.1.3. fraud, as well as use of stolen or otherwise illegally obtained details of credit cards to make a deposit to the Personal Account;
12.1.4. participation in any illegal activity, including money-laundering activities or criminal activity;
12.1.5. collusion or collusion attempt and/or intent to participate directly or indirectly in collusion with other players during the game at the Website.
12.2. We have the right to suspend, cancel or void any winnings and payouts received from us if we suspect that you abuse them;
12.3. The Company will take all necessary measures to determine the participants of collusions. The Company is not responsible for any loss or damage caused to you by other players as a result of collusion, fraud or other illegal activities. The Company acts at its sole discretion in relation to such incidents.
12.4. If you suspect a player is performing fraudulent activities or participates in collusion you are required to report it immediately by contacting our customer support.
12.5. The Company has the right at any time without prior notice to refuse access to the Website, to suspend access to the Profile if we suspect fraudulent activity. We have no obligation to return or compensate you for the funds deposited to your account at that time. We may report to the proper authorities and you are under obligation to cooperate with the Company in the investigation process.
12.6. You are prohibited to use the services and/or software for fraudulent activity or illegal transactions (including money laundering) according to the laws and regulations of your jurisdiction. The Company has the right to suspend or block the Profile and Duplicate Accounts and withdraw funds. In this situation you shall not make any claims against the Company.
13. OTHER PROHIBITED PRACTICES AT THE WEBSITE
13.1. You shall not use any abusive or aggressive language or images, you shall not swear, threaten, harass or abuse any member of the Website or other players.
13.2. You are prohibited to upload to the Website content that can cause Website malfunctions, you shall not take any actions that may affect the function of the Website, for example (but not limited to) releasing and/or distribution of malicious software or viruses. Spam and any mass unsolicited mailing are prohibited. Besides, you shall not interfere, remove or otherwise alter in any way any information at the Website.
13.3. You are free to use the Website services only for personal entertainment. You have no right to copy any part or the whole information from the Website without the Company’s written consent.
13.4.You agree not to crack or corrupt the Website, not to make attempts to gain unauthorized access to the Website and not to try in other ways to circumvent the Website security system. In the event of revealing attempts to circumvent the security system or software we will immediately terminate your access to the Website and suspend your Personal Account. We have the right to report this to the relevant authorities.
13.5. We have no responsibility for any loss or damage caused to you or any third party as a result of defects of informational technology software due to hacker attacks, viruses or other harmful technological materials during the use of the Website or when downloading reference links and any materials at the Website.
13.6. It is prohibited to sell or transfer accounts to other players as well as intentionally lose funds for further funds transfer to other players.
13.2. You are prohibited to upload to the Website content that can cause Website malfunctions, you shall not take any actions that may affect the function of the Website, for example (but not limited to) releasing and/or distribution of malicious software or viruses. Spam and any mass unsolicited mailing are prohibited. Besides, you shall not interfere, remove or otherwise alter in any way any information at the Website.
13.3. You are free to use the Website services only for personal entertainment. You have no right to copy any part or the whole information from the Website without the Company’s written consent.
13.4.You agree not to crack or corrupt the Website, not to make attempts to gain unauthorized access to the Website and not to try in other ways to circumvent the Website security system. In the event of revealing attempts to circumvent the security system or software we will immediately terminate your access to the Website and suspend your Personal Account. We have the right to report this to the relevant authorities.
13.5. We have no responsibility for any loss or damage caused to you or any third party as a result of defects of informational technology software due to hacker attacks, viruses or other harmful technological materials during the use of the Website or when downloading reference links and any materials at the Website.
13.6. It is prohibited to sell or transfer accounts to other players as well as intentionally lose funds for further funds transfer to other players.
14. DURATION OF AGREEMENT AND CONDITIONS OF ITS TERMINATION
14.1. You are still responsible for any activity with your Profile from the moment you send the request for terminating your account until you receive the confirmation from us that your account has been closed and deleted.
14.2. The Company may charge incurred fees until your Profile is closed. If the Profile is closed, deleted or cancelled, no refund can be made and funds including bonuses, comp points and other rewards cannot be converted to cash. Access and further use of your account is impossible.
14.3. According to the Terms of Use if the Profile is terminated, neither Party shall have any obligation to the other.
14.4. The Company has the right to terminate immediately your Personal Account, username and/or password without prior notice if:
14.4.1. we decided to terminate rendering the services in general or only to you;
14.4.2. your account was in any way related to the deleted account;
14.4.3. the Profile is in any way related to a blocked account. We have the right to close your account and block the funds in the accounts regardless of the reason of such relation. In exceptional cases the balance of the Profile may be returned to you upon your request, except the amount due to the Company;
14.4.5. you are trying to crack the system or participate in collusion;
14.4.6. you are trying to interfere or manipulate the software at the Website;
14.4.7. you use your Personal Account for illegal purposes according to the current legislation, or you get access to the Website services from a jurisdiction that prohibits participation in gambling;
14.4.8. you publish offensive or humiliating messages at the Website.
14.5. The Company may terminate or suspend the Profile without notice if your account has not been active for six months or longer. Upon the account closure The Terms of Use are terminated starting from the moment of the closure.
14.6. We reserve the right to close the Profile and terminate the Terms of Use by sending a notice to your email or provided postal address. In the event of such closure we assume the obligation to refund the balance of your Profile, except in the cases when we close your account pursuant to paragraphs 12 (“Fraud, cheating, collusion and criminal activity”) and 18 (“Breach of the Terms of Use”) of these Terms of Use. If we cannot contact you, the funds shall be transferred to the regulating body or the Company.
14.2. The Company may charge incurred fees until your Profile is closed. If the Profile is closed, deleted or cancelled, no refund can be made and funds including bonuses, comp points and other rewards cannot be converted to cash. Access and further use of your account is impossible.
14.3. According to the Terms of Use if the Profile is terminated, neither Party shall have any obligation to the other.
14.4. The Company has the right to terminate immediately your Personal Account, username and/or password without prior notice if:
14.4.1. we decided to terminate rendering the services in general or only to you;
14.4.2. your account was in any way related to the deleted account;
14.4.3. the Profile is in any way related to a blocked account. We have the right to close your account and block the funds in the accounts regardless of the reason of such relation. In exceptional cases the balance of the Profile may be returned to you upon your request, except the amount due to the Company;
14.4.5. you are trying to crack the system or participate in collusion;
14.4.6. you are trying to interfere or manipulate the software at the Website;
14.4.7. you use your Personal Account for illegal purposes according to the current legislation, or you get access to the Website services from a jurisdiction that prohibits participation in gambling;
14.4.8. you publish offensive or humiliating messages at the Website.
14.5. The Company may terminate or suspend the Profile without notice if your account has not been active for six months or longer. Upon the account closure The Terms of Use are terminated starting from the moment of the closure.
14.6. We reserve the right to close the Profile and terminate the Terms of Use by sending a notice to your email or provided postal address. In the event of such closure we assume the obligation to refund the balance of your Profile, except in the cases when we close your account pursuant to paragraphs 12 (“Fraud, cheating, collusion and criminal activity”) and 18 (“Breach of the Terms of Use”) of these Terms of Use. If we cannot contact you, the funds shall be transferred to the regulating body or the Company.
15. ALTERATION OF THE WEBSITE
15.1. We have the right at our sole discretion and by our choice to alter and amend the information or services of the Website for the purpose of the Website updating and maintenance.
16. SYSTEM FAILURES
16.1. The Company will take all necessary steps to fix in the shortest possible time any system failures or errors occurred during the game (failure of normal operation of the game logics). We are not responsible for any failure of information technology software and hardware, caused by the equipment used by you or other players for the purpose to access the Website, as well as failures of Internet service providers.
17. ERRORS IN SOFTWARE
17.1. When using the services of the Website certain circumstances may occur where the bet was accepted and the winning was paid out, but it happened as an error on the Company’s part. In these circumstances the Company is entitled to cancel or to limit such bets and winnings.
17.2. Using the incorrectly deposited funds to your account for placing bets or gaming may result in cancellation from the Company’s part of such bets and/or winnings obtained by using these funds. If the payouts for the winnings obtained by wrongly received funds have been already made, then these funds are considered to be transferred to you on trust. You shall immediately return these funds to the Company upon the request.
17.3. The Company as well as our agents, employees, partners and suppliers are not responsible for any loss or damages as well as loss of winnings that occurred from your or our error.
17.2. Using the incorrectly deposited funds to your account for placing bets or gaming may result in cancellation from the Company’s part of such bets and/or winnings obtained by using these funds. If the payouts for the winnings obtained by wrongly received funds have been already made, then these funds are considered to be transferred to you on trust. You shall immediately return these funds to the Company upon the request.
17.3. The Company as well as our agents, employees, partners and suppliers are not responsible for any loss or damages as well as loss of winnings that occurred from your or our error.
18. BREACH OF THE TERMS OF USE
18.1. You undertake to compensate the Company for all claims, costs, and other expenses incurred due to your breach of the Terms of Use.
18.2. You agree to fully compensate for our losses related to the protection of the Company, partners and their respective companies, including officers, managers, employees, from any claims, expenses, and any kind of liability, including legal fees or other expenses incurred as a result of:
18.2.1. your breach of the Terms of Use;
18.2.2. your breach of the law by the third parties;
18.2.3. access to the Website by another person using your identification information, with or without your authorization;
18.2.4. receipt of any winnings obtained in such a way.
18.3. If you violate the Terms of Use, the Company has the right to:
18.3.1. request to stop the activity if it violates the Terms of Use by sending you a notice (using your contact information);
18.3.2. terminate the Profile to limit your ability to play games or to place bets at the Website;
18.3.3. block your Personal Account with or without prior notice;
18.3.4. withhold the amount of winnings or bonuses from the Personal Account received as a result of a major breach of the Terms of Use.
18.4. If you fail to comply with any article of the Terms of Use we reserve the right to block your Profile
18.2. You agree to fully compensate for our losses related to the protection of the Company, partners and their respective companies, including officers, managers, employees, from any claims, expenses, and any kind of liability, including legal fees or other expenses incurred as a result of:
18.2.1. your breach of the Terms of Use;
18.2.2. your breach of the law by the third parties;
18.2.3. access to the Website by another person using your identification information, with or without your authorization;
18.2.4. receipt of any winnings obtained in such a way.
18.3. If you violate the Terms of Use, the Company has the right to:
18.3.1. request to stop the activity if it violates the Terms of Use by sending you a notice (using your contact information);
18.3.2. terminate the Profile to limit your ability to play games or to place bets at the Website;
18.3.3. block your Personal Account with or without prior notice;
18.3.4. withhold the amount of winnings or bonuses from the Personal Account received as a result of a major breach of the Terms of Use.
18.4. If you fail to comply with any article of the Terms of Use we reserve the right to block your Profile
19. INTELLECTUAL PROPERTY RIGHTS
19.1. The content of the Website is subject to copyright. The content of the Website is owned by the Company or is used under license from a third-party owner. All Website materials are allowed to be downloaded only by a single personal computer and to be printed solely for personal, noncommercial use.
19.2. Under no circumstances the use of the Website shall grant you any right to intellectual property (trade marks, know-how, copyrights) owned by the Company and any third party.
19.3. Any use or reproduction of trade name, trademarks, logos or other materials presented at the Website is strictly prohibited.
19.2. Under no circumstances the use of the Website shall grant you any right to intellectual property (trade marks, know-how, copyrights) owned by the Company and any third party.
19.3. Any use or reproduction of trade name, trademarks, logos or other materials presented at the Website is strictly prohibited.
20. FORCE MAJEURE
20.1. The Company is not responsible for any failure or delay in the fulfilment of any of its obligations under the Terms of Use that is caused by events beyond our reasonable control, including military actions, acts of God, unrest among the population, communication networks failures, strikes, Internet or DDOS-attacks that may have adverse consequences, hereinafter referred to as “Force Majeure”.
20.2. During the Force-Majeure circumstances the Company’s operation is suspended until the cessation of such Force Majeure, therefore the Company reserves the right to extend the time to fulfil its obligations. However, despite the Force Majeure the Company will seek solutions to fulfil its obligations and, if possible, to stop the Force Majeure.
20.2. During the Force-Majeure circumstances the Company’s operation is suspended until the cessation of such Force Majeure, therefore the Company reserves the right to extend the time to fulfil its obligations. However, despite the Force Majeure the Company will seek solutions to fulfil its obligations and, if possible, to stop the Force Majeure.
21. SEVERABILITY
21.1. If any article of the Terms of Use becomes invalid, illegal or loses its legal force, these terms, articles, or conditions shall be separated from the remaining part of the Terms of Use, despite the fact that they retain legal force to the fullest extent permitted by law. According to the applicable law the Company has the right not to perform the parts which has lost their legal force or to consider them to be invalid in order to reflect our original intent.