Customer identification and verification (KYC)
Olymp.casino has the right to conduct verification of the customer at its discretion. The customer must contact Customer Support in order to complete the verification process. The purpose of the verification process is to determine the ownership of bets and/or accounts registered on the Olymp.casino website to a specific individual. For the purpose of verification, Olymp.casino has the right to request from the customer any data, including:
- Proof of ID (in some cases front and back depending on the document)
- A selfie of themselves holding the document with a piece of paper with the current date and time written on it.
- A bank statement
In case of refusal to provide the requested data for verification, Olymp.casino reserves the right to limit the bettor in placing bets and getting the payout.
The KYC process shall not take more than 48 hours, however Olymp.Casino reserves the right to prolong the period of 48 hours if Olymp.Casino finds it necessary to fully complete the KYC process and fulfill the needs of the regulator.